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Hours
of Operation
Monday-Friday,
7:30 a.m. - 4:15 p.m.
Request for assistance and appointments during normal duty hours
can be made by calling 334-255-2341. After duty and weekend
emergencies can be assisted by calling the Staff Duty Officer,
334-255-3400 or the AER beeper, 877-565-7647.
AER is available to active duty soldiers and family members; ARNG
and USAR soldiers on active duty for more that 30 days,
under title 10
orders, and their
family members; retired soldiers and their family members;
surviving spouses and orphans of soldiers who die while on active
duty or after they retire.
AER can usually help with emergency needs for:
Rent
Utilities
Food
Emergency
travel
Emergency
POV repairs
Funeral
expenses for dependent not covered by insurance.
Emergency
medical and dental expenses |
AER does not help with:
Nonessential
needs
Ordinary
leave or vacation
Fines
or legal expenses
Debt
payments
Home
purchase or improvements
Purchase,
rental, or lease of a vehicle
Legal
Fees |
Active duty soldiers needing assistance will need the Application
for AER Assistance, DA Form 1103, signed by their commander, a
current EOM LES, ID, leave/PCS orders and substantiating
documents. The application can be obtained from the AER office or
from the soldier’s unit.
Family members requiring assistance when their soldier is not in
the local area can obtain applications and information from the
AER office. They will need to provide a current ID, a Power of
Attorney if available, current address of soldier and
substantiating documents.
The Fort Rucker AER office provides emergency assistance to
members of other services through their respective aid societies.
Army members can also receive assistance at any Navy/Marine Relief
Society, Air Force Aid Society or Coast Guard Mutual Aid Society.
If there is no military aid society within a 50 radius, assistance
can be obtained from the local Red Cross or by calling the Red
Cross toll free number 877-272-7337.
Important websites:
Army Emergency Relief Headquarters
AER
Education Scholarship Information
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